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Disclaimer - Get Legal Help

12 - Disclaimer Page

About this section

What this page is: A legal notice clarifying what your website is NOT: not therapy, not crisis intervention, not medical advice, not a guarantee of results. Protects you from liability when people misuse or misunderstand your website content.

The non-negotiable truth: You need an attorney. Medical/mental health disclaimers have specific legal requirements. Templates miss nuances for licensed healthcare providers.

Before Meeting Your Attorney: Know What Gets Disclaimed (5 minutes)

Disclaimers typically cover:

Not a therapeutic relationship:

  • Reading your website/blog doesn't create therapist-client relationship
  • Submitting contact form doesn't establish treatment
  • Relationship begins only after signed consent

Not crisis intervention:

  • Website isn't monitored 24/7
  • Don't contact via form/email if in crisis
  • Lists crisis resources (988, Crisis Text Line, 911)

Not medical advice:

  • Website content is educational, not diagnostic
  • Don't use website content to self-diagnose or self-treat
  • Consult licensed provider for personal medical advice

No guarantees:

  • Testimonials/case studies don't guarantee results
  • Therapy outcomes vary by individual
  • No promise of specific results

Jurisdiction/licensure:

  • Licensed in [specific states/provinces]
  • Only accepting clients in licensed jurisdictions
  • May not be able to help people outside licensure areas

Third-party links:

  • Not responsible for content on external sites
  • Linking doesn't equal endorsement
  • External sites have own terms/privacy policies

Write down:

  • States/provinces where you're licensed
  • Any specific disclaimers for your content (if you blog about diagnosis/treatment/medications)

3 Deadly Mistakes

Mistake 1: No crisis disclaimer

Website doesn't say it's not monitored 24/7 or provide crisis resources.

Why it's deadly: Someone in crisis submits form expecting immediate response. They don't get it. Escalation happens. Legal/ethical liability.

The fix: Prominent disclaimer on contact page AND disclaimer page: "Not monitored 24/7. If crisis, call 988 or text 741741."

Mistake 2: Blog content without "not medical advice" disclaimer

You write blog posts about anxiety, depression, trauma—but don't disclaim they're educational, not diagnostic.

Why it's deadly: Someone self-diagnoses based on your blog, doesn't seek treatment, condition worsens. Claims you provided medical advice without proper assessment.

The fix: Attorney adds clear disclaimer: "Content is educational only. Not a substitute for professional diagnosis or treatment. Consult licensed provider."

Mistake 3: Testimonial page without results disclaimer

Case studies or testimonials showing great outcomes, but no disclaimer that results vary.

Why it's deadly: Creates expectation of guaranteed results. Someone doesn't get same outcome, claims you misrepresented what therapy would do.

The fix: Attorney adds: "Results vary. Case studies don't guarantee outcomes. Individual results depend on many factors."

What Happens Next

  1. Write down your licensure jurisdictions
  2. Hire healthcare attorney (bundle with Privacy Policy and T&C)
  3. Receive attorney-drafted Disclaimer
  4. Replace template placeholder with legal copy
  5. Add "Last Updated" date
  6. Link from website footer

Cost: $500-1500 bundled (Privacy Policy + T&C + Disclaimer often reviewed as package).

Timeline: 1-3 weeks.

This is your shortest legal page but still critical. Protects you from misunderstanding about what your website does and doesn't do.

All three legal pages (Privacy Policy, Terms & Conditions, Disclaimer) work together to protect you legally and comply with regulations. Don't launch without attorney-reviewed versions of all three.

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